To find your perfect size, please refer to our size chart. Need further assistance? Don't hesitate to contact us.

We accept all major credit cards for in-store and online purchases. For international orders, we also accept PayPal and Mercado Pago.

Shipping fees will be displayed at checkout. We offer free shipping on national orders over $400,000 COP and on international orders over $250 USD.

For any questions or concerns, please email info@bahiamaria.com. Our customer service hours are Monday to Friday, from 8:00 AM to 5:00 PM GMT-5. We value your experience and will respond as quickly as possible.

Once your purchase is complete, you'll receive an automatic email with your order details, tracking number, and carrier information, so you can easily follow your package until it arrives.

Orders are typically processed within 4 to 7 business days, shipped from our office in Bogotá, Colombia. Delivery times may vary depending on country-specific regulations. For more details, please review our Shipments & deliveries Policy.

Exchanges for size, color, or style are accepted within 30 calendar days after your order has been delivered. Exchanges can only be made for items of equal or greater value. For more details, please review our Exchange and Warranty Policy.

If you made your purchase online, please email your order details to info@bahiamaria.com, and our team will assist you. If you purchased in-store or through social media, please reach out to us via WhatsApp at (+57) 323 287 2045. Your request will be processed within 4 to 7 business days once the items are received at our office. Please note, shipping costs are not covered.

Yes, you can request a warranty within 30 days of receiving your order. To file a claim, please contact us at info@bahiamaria.com. Please note that warranties are valid only for manufacturing defects, and we are not responsible for improper garment use. For more information, please check our Exchange and Warranty Policy.

We typically have sizes S, M, and L in stock. If these sizes don't work for you, you can place a special order either online or at our physical store. Please note, we offer sizes XS to XL, and custom orders may have longer delivery times.

To extend the life of your items, hand wash them with gentle soap and let them air dry. Avoid wringing the fabric or drying them in direct sunlight.

We offer length adjustments only. No other modifications can be made. This service is available exclusively at our physical store.

Our Resort House is located at Cll 80 # 8-30 in Bogotá, Colombia. We’re proud to be present in select department stores and boutiques, both within Colombia and globally. For global locations, please visit the "Where to Find Us" section.

If you're a retailer interested in featuring Bahía María, please email us at sales@bahiamaria.com. We will respond to your inquiry as soon as possible.